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    Juris Access: the importance of digital onboarding in time of uncertainty

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    5 habits to develop to become a successful business analyst

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    Fintech 2021: Striving for a sustainable future

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    COVID-19 has impacted many outbound call centres. Due to lockdowns and travel restrictions, businesses steered towards outbound calls to drive more sales and revenue.

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    Why marketing is so significant in the financial industry

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    3 New Trends for Business Debt Collection in 2021

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    The ultimate cloud-based solution to collect unpaid invoices

    SMEs are suffering from unpaid invoices, cash flow problems, and if this issue is not solved, it would remain a barrier to many businesses succeeding.

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    • Customer Retention

    Customer retention is the primary driver for lower cost and higher profitability for Malaysian Banks

    Customer retention is the outcome of a strong and healthy relationship between banks and customers. One of the key defining aspects of any relationship is longevity.

    By Mike Tuama| 2021-05-12T14:14:52+00:00 25th February, 2021|Insights|
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